Support

Need help with ChromaDrive? Email us at support@chromadrive.com and we’ll get back to you. When you write in, it helps to include your account email and a description of what happened.

Frequently asked questions

How does ChromaDrive identify cars?

When you photograph a car, the app sends the photo to an AI vision model (OpenAI’s GPT-4o) that identifies the make, model, year, and trim and estimates a rarity score. Identifications and scores are AI-generated estimates for entertainment — see our Terms of Service.

How does scoring work?

Each identified car receives a rarity score from 0 to 1,000 that maps to one of seven tiers, from Common up to Unicorn. Scores are AI estimates and are meant for fun, not appraisal.

Who can see my photos and profile?

Car images are stored in a publicly readable location, and your username, avatar, score, and best tier are visible to your friends and on leaderboards. We do not sell your data or use it for ad targeting. See our Privacy Policy for details.

How do I delete my account?

In the app, go to Settings → Delete Account and confirm. This removes your account and deletes your associated data and stored images.

How do I make a privacy request?

Email support@chromadrive.com with your request and the email address on your account.

Read our Privacy Policy and Terms of Service.